Ignite’s manager training programs are designed to maximize the skills needed for top performance in today’s workplace. Our three-hour workshops build on the five traits of high-performing managers identified in Gallup’s State of the American Manager.
Most people become managers because they are technically great at their jobs. But moving into the role of manager requires new skills, specifically how to manage and motivate people. Those are trainable skills your managers need. Have you provided training in effective communication, making strong decisions, building trust, or managing their emotional intelligence (to name a few)?
Strong managers engage employees for the long term and create strong teams that provide top performance. They depend on you to provide the training and development to build their managerial strength.
Let us help!
Whether your managers are brand new to their positions, or have been on the job for years, we have training that will help improve their performance. In addition to management fundamentals for new managers, we offer three levels of training: Essential Skills, Inner Leadership Skills, and Strategic Leadership Skills, all designed to move your managers to high performance. Check out the workshop details below.
Management Fundamentals for New Managers
A great introduction to management. This workshop showcases the mindset new managers need to be successful and warns about common pitfalls of managers. Participants get a top level look at the four P’s of managing: People, Projects, Performance, and Problems. We wrap up with a quick look at the self-management needed to stay on top of your game.
Series 1 – Essential Skills for Managers
Everybody has a preferred way to communicate. It’s their natural style and is based on the pace and focus that give them comfort. This training will help you recognize how you AND your employees prefer to communicate so that you can both adapt to be more effective.
Creating Accountability on Your Team
Managers often struggle to drive accountability, in themselves and in their direct reports. In this workshop, explore what accountability requires, what gets in the way, and how to manage when accountability goes by the wayside.
Engaging Employees for High Performance
If your workplace is typical, only three out of seven employees are engaged and motivated. In this workshop, discover the top three reasons employees disengage and what you can do to address each of those issues to re-engage your team.
Managing Conflict for a Positive Result
As a manager, do you address conflict, or avoid it? Do you claim value, or create value? In this workshop, we look at why conflict arises, what clouds the issue, and how you can create the most value in every conflict situa
Understanding What Motivates Employees
We all have a “why.” It’s what drives us, inspires us, motivates us. In this workshop, you will explore the six key factors of motivation and the 12 driving forces that will enable you to more effectively motivate each of your employees.
Series 2 – Personal Leadership Skills
Building Your Emotional Intelligence
Emotional intelligence has significant value in the workplace. It accounts for 58 percent of worker job performance. In this course, participants explore emotional intelligence skills like controlling emotions in stress filled workplaces. The course demonstrates the value of empathy and self-awareness in building relationships across generational divides.
Developing Conversational Intelligence
Conversational Intelligence is the focus of Judith Glaser’s research on how conversations impact our lives. Participants examine the values of each of the three levels of conversation: (1) Telling and Asking, (2) Advocating and Learning, and (3) Sharing and Discovering. We’ll also explore tools to help you move your conversations to ones that build trust and mutual success.
Master the skills of active listening so that you can be fully engaged in conversations big and small. Learn what personal, unconscious filters you might have in place that are blocking your ability to listen. Recognize signs that another person is really not listening and learn to facilitate team members’ ability to use active listening.
Having Difficult Conversations
Difficult conversations happen in every team and workplace more frequently than we would like. They can be filled with stress and tension and can actually destroy relationships. Learn keys to manage these challenges that reduce stress, including (1) techniques for delivering messages with tact and respect, (2) language that establishes trust, and (3) essential questions you must answer before the conversation ever begins.
As the demand grows for higher and higher levels of productivity, it that managers effectively manage their team’s workload to reduce stress and conflict. In this course, participants will explore tools for setting goals and priorities and balancing time demands. We’ll also examine strategies and techniques to eliminate obstacles that hinder team effectiveness.
Series 3 – Strategic Leadership Skills
Applying Critical Thinking
Critical thinking is an important workplace skill that focuses on deciding what to believe and what to do. It improves decision-making by helping to identify the most relevant and reasonable solution. During this course, participants will explore the characteristics of critical thinking and
practice a three-step process to ensure critical thinking is
Managing employee development means having the ability to guide individuals to improve both their performance and their potential. In this course, participants will learn to create effective employee development plans. We’ll explore techniques that encourage motivation and commitment and ways to provide feedback that keeps employees on the right path.
Communicating Like a Leader
Successful leaders communicate consistently about very specific things and in very specific ways. In this course, we will examine four types of messages leaders need to communicate to create a healthy culture. Participants will discover ways to offer praise and appreciation, to deliver constructive criticism, and to insist on accountability.
Making Effective Decisions
Managers make decisions day in and day out, sometimes alone and sometimes in teams. Those decisions often require them to solve a variety of problems to reach the best decision. In this course, we explore a step-by-step process that combines problem solving and decision-making tools when faced with a complex decision. Participants will also gain tools to facilitate the process.
What makes some teams perform better together than
others? One factor is how well managers leverage team chemistry. In this course, participants explore how to balance team members strengths and skills and how to deal with negative team interactions. We will also examine ways to act on feedback, mediate conflict, and combat morale challenges.