Great Managers Workshop Series

Ignite’s manager training workshops are designed to maximize the skills needed in today’s workplace for top performance. Our three-hour workshops build on the five traits of high-performing managers identified in Gallup’s State of the American Manager.

Where and When:

9:00 a.m. to 12:00 noon.
Baymont Inn & Suites, 209 Market Place Blvd., Knoxville, 37922

Special Offers:

1. Wanna send several people to the class? Purchase 5 or more seats in an individual class and get a 15% discount on your purchase. The discount will appear in the cart.

2. SAVE BIG and get a free class before a series starts. Purchase all five classes in the series for a one-time package price of $597.

Questions? Email

CEUs are available for all workshops.

Series 1 – Essential Skills for Managers

Creating Accountability on Your Team (December 13, 2017)

Managers often struggle to drive accountability, in themselves and in their direct reports. In this workshop, explore what accountability requires, what gets in the way, and how to manage when accountability goes by the wayside.

Registration deadline: December 8, 2017

Engaging Employees for High Performance (January 17, 2018)

If your workplace is typical, only three out of seven employees are engaged and motivated. In this workshop, discover the top three reasons employees disengage and what you can do to address each of those issues to re-engage your team.

Registration deadline: January 5, 2018


We realize many companies require an invoice to cover payment for staff training.  Please email with your requirements.

Series 2 – Inner Leadership Skills

Building Your Emotional Intelligence (March 21, 2018)

Emotional intelligence has significant value in the workplace. It accounts for 58 percent of worker job performance.  In this course, participants explore emotional intelligence skills like controlling emotions in stress filled workplaces. The course demonstrates the value of empathy and self-awareness in building relationships across generational divides.

Registration deadline: March 9, 2018

Listening Effectively (April 18, 2018)

Master the skills of active listening so that you can be fully engaged in conversations big and small. Learn what personal, unconscious filters you might have in place that are blocking your ability to listen.  Recognize signs that another person is really not listening and learn to facilitate team members’ ability to use active listening.

Registration deadline: April 6, 2018

Having Difficult Conversations (May 16, 2018)

Difficult conversations happen in every team and workplace more frequently than we would like. They can be filled with stress and tension and can actually destroy relationships. Learn keys to manage these challenges that reduce stress, including (1) techniques for delivering messages with tact and respect, (2) language that establishes trust, and (3) essential questions you must answer before the conversation ever begins.

Registration deadline: May 4, 2018

Developing Conversational Intelligence (June 20, 2018)

Conversational Intelligence is the focus of Judith Glaser’s research on how conversations impact our lives. Participants examine the values of each of the three levels of conversation: (1) Telling and Asking, (2) Advocating and Learning, and (3) Sharing and Discovering. We’ll also explore tools to help you move your conversations to ones that build trust and mutual success.

Registration deadline: June 8, 2018

Managing Productivity (July 18, 2018)

As the demand grows for higher and higher levels of productivity, it that managers effectively manage their team’s workload to reduce stress and conflict. In this course, participants will explore tools for setting goals and priorities and balancing time demands. We’ll also examine strategies and techniques to eliminate obstacles that hinder team effectiveness.

Registration deadline: July 6, 2018

Series 2 – Inner Leadership Skills, all 5 workshops.

Purchase all five workshops for one-time package price of $597.

Coming later in 2018:

Strategic Skills for Managers workshop series.


Communicating Effectively (2018)

Everybody has a preferred way to communicate. It’s their natural style and is based on the pace and focus that give them comfort. This workshop will help you recognize how you AND your employees prefer to communicate so that you can both adapt to be more effective.

Understanding What Motivates Employees (2018)

We all have a “why.” It’s what drives  us, inspires us, motivates us. In this workshop, you will explore the six key factors of motivation and the 12 driving forces that will enable you to more effectively motivate each of your employees.

Managing Conflict for a Positive Result (2018)

As a manager, do you address conflict, or avoid it? Do you claim value, or create value? In this workshop, we look at why conflict arises, what clouds the issue, and how you can create the most value in every conflict situation.

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