Manager Training

Have your trained your managers to understand how to support their employees and how to build strong, cohesive teams?

Most companies don’t.  They promote people who have strong technical skills and them expect them to instinctively know how to manage people. That’s why we hear so often that people don’t leave jobs, they leave managers.

Don’t leave your managers hanging. Train them in the people skills they need to successfully engage employees and lead effective teams. An investment in your managers will come back to your tenfold.  You’ll have loyal employees who focus on getting strong results for their manager and their team.

Essential skills every manager needs to learn are:

  • Communicating effectively to build trust and drive productivity
  • Developing accountability
  • Managing conflict
  • Motivating and engaging employees

Ignite’s customized training programs teach these essential skills managers need. We provide tools to help managers understand their teams and hire the right employees.  Our team building programs include evaluation tools that help managers focus on team effectiveness.

Our more popular training programs include:

Build emotional intelligence:

Explore the five aspects of emotional intelligence and learn techniques to enhance your personal competence.

Develop accountability:

Recognize the building blocks of personal and mutual accountability and learn to overcome obstacles to accountability and how to hold effective accountability conversations.

Manage conflict:

Understand the five ways people engage in conflict and become familiar with the skills needed to move to the “win-win” conflict outcome.

Communicate effectively through behavior styles:

Based on the DISC profile, this program focuses on understanding your own behavior style and how to adapt that to others to increase your effectiveness

Motivate employees with Driving Forces:

Explore the six key areas that motivate and drive individuals and learn to use those to develop employee-specific strategies for motivating productivity.

Other training includes:

Applying critical thinking

Developing employees

Engaging employees

Holding difficult conversations

Listening actively

Managing effective teams

Talking like a leader

Tools include:

Popular Assessments

  • Talent Insights: A combined tool that identifies what drives us (our “why”) and how we behave based on our drivers.
  • Emotional Quotient: Identifies the level of development in five areas of emotional intelligence – Self-Awareness, Self-Control, Motivation, Empathy, and Social Skills
  • Conflict Styles: Identifies the most frequent style of conflict engagement, ranging from “lose-lose” conflict avoidance to the “win-win” collaboration style
  • Team effectiveness: Based on The Five Dysfunctions of a Team, the assessment gauges team behavior five areas — trust, conflict, commitment, accountability and results.
  • See additional assessments

Surveys

  • Leadership Development 360: Provide valuable feedback regarding the effectiveness of another individual’s performance. The surveys’ subject is rated by peers, direct reports, managers in areas such as leadership, communication, and productivity. The subject also rates themselves in these areas.
  • Employee Satisfaction: Identifies areas where team members are disengaging from the mission of the organization
  • Customer Service 360: Enables customer to provide feedback in specific areas, including customer relations, complaint resolution, and communication effectiveness.

Contact us today to Ignite the leadership in your business.

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